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Testimonials

Natalie's sharp eye was indispensable as we were looking for a new home to buy. She spotted potential problem areas that only a true professional could see. She was friendly and nice to work with, and quick to respond at all hours. She walked us through the entire purchasing process so we knew exactly what needed to happen when--we were more than comfortable following her lead in negotiations, and both she and the entire staff at Team Armand made our purchasing experience very positive. Frankly, she managed us very well, easing our worries when they arose, and showing us solutions when we thought there might not be any. A wonderful person and a consummate professional. We'd recommend Natalie in a heartbeat!

Charles and Amelia Fiore

It was our great pleasure to work with Natalie in purchasing our home in Chapel Hill. From the moment we talked with Natalie on the phone to the closing of the home, we had full confidence in her abilities as a real estate agent. Natalie made our move from the west coast to the east coast as smooth as possible. We were so grateful for all her dedication in being our eyes, ears and presence here in Chapel Hill while we still resided in California. Natalie is a wonderful and kind person. I would highly recommend her to anyone interested in working with a top quality agent. Thank you, Natalie!

Dave and Lisette McEwen

We had a wonderful experience working with Natalie and Team Armand. Natalie was professional, knowledgeable, and extremely responsive. She helped us navigate every aspect of the home building process, and her assistance with communicating our needs to the builder was invaluable. We would definitely work with Natalie again, and will recommend her to others!

Lindsey Dimond and Gary Boyd

We first met Natalie last fall when we were starting to think of buying a house. When we decided to really start looking this Spring Natalie was with us through and through. In a hot Durham market she worked endlessly to help us find the right house. While the houses are flying of the market Natalie never seemed to get discouraged and kept us from giving up. She was always available and was very flexible with our crazy work schedules. We are happy to report we are homeowners now!! Thanks Natalie your the best!

Jorge Pozo and Maria Corrao

Communication is so important in the real estate process and Natalie Shaw excels at all aspects of communicating with her clients! We have bought and sold several homes with different realtors over the past 30 years; we can honestly say that our experience with Natalie was the most informative and enjoyable.

In the beginning, Natalie conducted a thorough market analysis that allowed us to price our home very competitively in the market; she followed this up with a fantastic job coordinating the listing and photography of our home and represented our interests well throughout the process. She manages information quickly and efficiently but also considers all perspectives on a situation.  Her authentic and good-natured approach was refreshing during difficult negotiations.

Natalie is genuine, honest, and able to handle whatever comes her way without undue stress. We recommend her without reservation and would absolutely ask Natalie Shaw to assist us with a real estate transaction again!

Jenny Womack and Sallie Wintz

My wife and I met Natalie Shaw online first while looking for a house in Chapel Hill area. We soon had the pleasure of meeting Natalie in person and enjoyed her help and support through the process of buying a home for our son. Natalie always carried herself with vibrant energy, attentive presence, light spirit and positive demeanor. Natalie was so active in addressing any issues we raised promptly and was always punctual in meeting timeframes and expectations. Above all, Natalie was candid, diligent, forthcoming and sincerely honest as if she was buying a home for her own family. We enjoyed Natalie's professional and personal approach and we certainly will call on her for friends and for our real estate needs in the future without any reluctance.

Mohammad Abu-Salha, MD

Natalie was wonderful when we purchased a new house this spring in a crazy market. She worked hard to help us find a house and negotiate a contract quickly and easily. I highly recommend Natalie and Team Armand to anyone looking to buy or sell a house in the area.

Hillary MacKenzie

Team Armand of  Coldwell Banker helped us navigate a very important decision that will see us to a very pleasant next stage of life: retirement. My husband and I have completely opposite ideas but this did not divert Ms. Shaw, buyers agent for team Armand. Ms. Shaw's communication abilities allowed her to navigate within our 31 year marriage, I warned her that "we are the worst couple ever", but Ms. Shaw said "no way, power onward". Ms. Shaw does not give up, is one of the most determined people ever, and is the best example of beautiful Southern manners. Ms. Shaw's marketing abilities saved me 7 K. My experience purchasing land with Ms. Shaw was comprehensive. Armand, sellers agent was aware of all the steps we need to take and was spot on with our next step toward achieving our goal of building a proper retirement smaller home. Natalie and Armand give back to their community. Natalie Shaw is an animal advocate despite a busy family and work. Armand is a skilled musician recently participating in a Hurricane Matthew benefit raising 10 k in 3 hours. Salina the office manager is the "glue". Everything is smooth as silk given Salina's watchful eyes.

Bea Kendall

I could not possibly have had a better experience with Natalie and Team Armand. They were recommended to me by my dad. My boyfriend and I were first time home buyers who knew NOTHING about buying houses. When we first met with Natalie, we were still on the fence about buying vs continuing to rent. She did not pressure us into buying in any way. My boyfriend and I are not average customers. We don't have kids, and don't love neighborhood living, so of course we chose the most non traditional house we could find. To top it off, we had a little over 30 days before the lease on our old place was up, so we had to move FAST. Add in that we knew nothing at all about home buying, loans, etc. and you can see that Natalie had a lot of work and educating to do with us! Natalie was able to give us the best recommendations for everything from a mortgage broker, to home owners insurance, inspectors, and even movers. Eventually we just quit shopping around for these services and went with her recommendation every time because it was always the best deal. We have been in our home for a couple weeks now and I keep saying it's like being on vacation every day! We couldn't be happier and I really think a lot of buyers agents would have thrown in the towel when faced with our low odds of actually acquiring this house. But Natalie didn't do that. She was communicating with us on weekends and after hours- we felt like her only customers! Please do yourself a favor and go with Natalie and Team Armand for your house buying or selling needs. I'm really convinced there's no one better!!

Heather Barrett

We really enjoyed working with Natalie and the Armand team. They were very knowledgable about the area. Natalie took time to get to know us and what we were looking for and helped us every step of the way. She made the whole process very easy, was always friendly and professional, and had our best interest in mind. I would highly recommend Natalie Shaw and the whole Armand team to anyone looking to buy or sell in the Chapel Hill area.

Chris McKee

Working with Natalie has been great! She works very hard and makes sure you have the help and support you need. She was very patient with us as we searched far and wide for a home, entertaining all different styles and locations, and bringing in others to advise on potential house projects. Would be more than happy to work with her again!

Jennifer Orme-Zavaleta

We were moving from NY to NC and did an online search for area realtors. Armand contacted us right away and was very responsive to our questions about the area. We first came to view some properties in April and began working with Armand's buyers agent Natalie Shaw. Natalie was wonderful. She was very informative about the area and extremely generous with her time. We had a pretty specific needs list which was a little difficult to find but Team Armand was able to do it. Since we were out of the area Natalie even visited and videoed houses for us to see. We took several trips between April and August 2015 and each time we received the same great service from Natalie. Since we were unable to be in town for the inspections Natalie handled that too. The provided us with excellent referrals which was extremely helpful since we were moving from out of town and unfamiliar with the area. We highly recommend Team Armand!

Cheyenne Dallesandro

 

As a first-time home buyer, I could not have asked for a better realtor.  I met Natalie at an open house while considering on buying into the local market.  She immediately provided me with information about homes I may be interested in and was able to track down a few opportunities I had been researching to get walk-throughs arranged.  I knew without at doubt; Natalie was someone I could count on that I wanted to represent me. From the beginning, she was organized, responsive, detailed, motivated, and great to work with.   She took responsibility to make sure everything was accounted for in the process that the buyer had to do. Natalie listened thoughtfully offering professional advice at every turn.  She was calm and attentive keeping everyone on the same path.  I feel truly lucky meeting Natalie by chance because I do not think I could have found as good a realtor in the market if I tried.  I would recommend her services to anyone and would use her for my next transaction without a doubt.

Stephen Faber

I was introduced to Natalie after using an agent who covered the entire RTP area on a part time basis. I needed an agent that knew the Chapel Hill area (radius of 15 miles) well and was attentive and responsive -Natalie satisfied these needs very well. But more than this, she took the time to know what my desires and limitations were, then crafted a search that was easy to follow via the online MLS. She was very responsive which allowed us to compete to get the house I wanted against other bids. The process was not always tidy given the personalities of the sellers, but Natalie helped it work with her sensible suggestions. I highly recommend her as an agent in the Chapel Hill area.

Philip Smith

Natalie was wonderful to work with. She was prompt, helpful and patient. As first-time home sellers, we had a lot of questions. She spent a lot of time at the beginning of the process to make sure we understood everything we needed to know and then spent a lot of time as we were selling and under contract to make the process move as smooth as possible. We definitely recommend her.

Natalie Vizuete
  •   When we began looking for our new home my wife and I were in different states, making any purchase decision that much more complicated. It didn't help matters that we both had different ideas of what our perfect home would look like. Natalie was exceptionally patient with us and helped throughout the process. She was always friendly, professional, and prompt. She was also able to answer most of my questions on the spot, and even when she didn't have the answer, she'd get back to me on it quickly. Natalie was a pleasure to work with and we highly recommend her to other buyers.
Ian Willoughby

On the beginning of this year my sister and I have the privilege to work with Natalie. She helped my sister to find the perfect home for her and her two children. Natalie is a wonderful person/agent. Very professional, helpful and kind. Thank you Natalie! I am looking forward to seeing you soon.

Hector Gonzalez

We met Natalie at an open house.  Our son was looking to buy into the market. We knew immediately she is the type of person you want to work with.  Her follow-up was fantastic, detail-oriented, fast.  That is how she turned us into a client, and the “fantastic, detail-driven, speed” continued.  Easy to work with, willing to give you sound advice even when it isn’t always what you want to hear, and stays on top of everything. She understands the anxiety of home buying and helps you achieve your goals. We always felt our son was her most important client.  The closing had some unique problems, not the least of which was a snow storm. Natalie stayed calm and kept everyone on course.  She is a fabulous realtor and we recommend her without reservation. 

Mary Musacchia and Jim Faber
Thank you very much Natalie.   I have enjoyed your kind and gentle style. You are very helpful and attentive without being pushy in any way. You follow through on what you say. You are very client oriented and very efficient. You get things done and it is easy to speak with you .I definitely will refer you to others who are buying or selling a house in your area. Thank you for great service.
Chris Saade

Natalie was great from start to finish. She worked hard to find us the property we were looking for and always with an easy going but highly professional demeanor.

Mike Spinello

Natalie is a fantastic REALTOR® who understands the importance of high levels of customer service, advocating for her clients and always putting their needs first. She really watches out for her clients and takes the responsibility seriously, while being solid as a rock in dealing with the inevitable twists and turns of real estate transactions. On top of it all, she always has a great smile and is a pleasure to work with, so it is no wonder she has been so successful.

Jay Walden
“Natalie was always responsive and courteous in my dealings with her. This included texting her at 6am during Thanksgiving week.   It’s such a refreshing change to communicate clearly with a real estate agent who puts customer service first.”
 
Early Muntzing


“My family has conducted rental real estate transactions with Natalie, and working with her has been a pleasure.  Her communication and follow through exceeded our expectations and made the process very easy.  Because of this, we have created many wonderful memories.  Thanks Natalie!”   

Scott Richardson


"I value responsiveness, professionalism and attention to detail, and Natalie delivered in all areas impeccably throughout my dealings with her.  She went above and beyond with negotiations that helped me with my budget and terms.  I truly believe she was looking out for my interests all along, which felt great."

Scott Teel


I've had the pleasure of working with Natalie over the past few years to navigate our rental real estate needs.  She is professional, prompt, and accommodating with every part of the process. It's wonderful to know that we have someone looking out for us! Thanks, Natalie...look forward to working with you again very soon!

Jon Moss

"Natalie worked with me in an amazingly timely manner to assure that I was satisfied.  Her promptness and efficiency will keep me coming back."  

Cindy Gilbert

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Natalie Shaw Broker

I have enjoyed living in and around Chapel Hill for the last 28+ years. Having rented, bought, sold, and built homes in Orange and Chatham counties, I am intimately familiar with the area, which has fueled my desire to help others find their perfect home. Along with my husband, who works for the University, and my two beautiful children, I greatly enjoy living in this wonderful community. As a previous school counselor and substitute teacher in the Chapel Hill City Schools, I have developed extensive knowledge of the school system and family friendly networks. In the last four years, I have also worked with short-term rentals …

  • Direct: 919-573-1785
  • Cell: 919-622-3933
  • Fax: 919-313-9854
  • Email: Natalie@HPW.com

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Realtor® Equal Housing Opportunity